Annual Conference

CMSNE 2008 Annual Conference

The 19th Annual Conference at the DCU Center, Worcester, MA promises to be a valuable learning and networking experience.

A Celebration of Case Management

Collaboration Across the Continuum of Care

October 2 - 3, 2008

DCU Center, Worcester, MA

2008 Annual Conference Brochure

Conference Overview

This year’s conference will be a celebration of case managers working in a variety of clinical settings but facing similar daily challenges. The conference will demonstrate that a collaborative relationship among case managers in these various settings can provide for a smooth transition of the patient across the continuum of care. Discussions will include Transitions of Care in the various practice settings and also in our own personal life challenges.

Objectives

At the completion of this conference the participants will have the ability to:

	Identify barriers and challenges facing case managers in various practice settings
	Define techniques and skills that will enhance the case managers’ knowledge base outside their areas of practice
	Demonstrate examples of case management collaboration that provide for successful patient outcomes and satisfaction
	Identify the avenues necessary to break down barriers and develop creative solutions for challenging cases
	Provide the attendee with the skill sets needed to deal with personal changes that impact them during professional transition

Speakers

Peter Moran, RN,C, BSN, MS, CCM a LEADER in every sense of the word, Peter has been a member of CMSA since 1995, and has served as President of the New England chapter, as a representative of the National Chapter Presidents’ Council, National Industry Council Chair, and as National Vice President and 2007-08 CMSA President. The recipient of the 2004-2005 National Case Manager of the Year award, Peter is also a sought-after industry speaker. Peter served as Nurse-in-Charge and Staff Nurse at Brigham and Women’s Hospital ER in Boston. While there, he contributed significantly to the development of a domestic violence protocol. He has also worked for Harvard Pilgrim Healthcare, where he received two Key Contributor Awards for his work in case management. Since 2002, he has served as a Nurse Case Manager in the Emergency Department at Massachusetts General Hospital with a special interest in the care of the homeless and frail elders. In addition, Peter also has experience as a case manager in areas including managed care, acute, and post-acute care. He has been involved with contracting, credentialing, physician education, and outreach consulting; and has worked to develop a total joint protocol across the continuum of care. Peter strives hard to demonstrate a thorough understanding of the issues facing case management in the current healthcare environment. His love of case management is clearly reflected in his day-to-day practice. One of his goals for CMSA is for the association to serve as an “umbrella organization.” He feels there is a great need to break down silos within healthcare and between organizations, and believes we should balance interest in the business of case management with art and science of case management. Peter wants to promote a professional practice model through standards of practice education and shared information. He sees an industry-wide need for us to “take care of ourselves,” to nurture new case managers, and encourage students and professionals to enter our ranks. He would also like to see more members involved on committees and task forces at both the local and national level and, most of all, he wants case managers to tell their stories. As if his professional activities were not daunting enough, Peter also finds time to serve as Secretary for the Massachusetts Association of Registered Nurses and to collect art. He is known as someone whose innovative methods and contributions to case management have not only reached the “unreachable” but also served to promote excellence in case management.

Irving Stackpole, utilizing over thirty years of experience in service-sector businesses, Irving Stackpole leads a team of uniquely qualified consultants in designing and delivering market research, customer service and sales training, and marketing services to healthcare, senior living and human service organizations throughout the United States and internationally. Stackpole & Associates guides clients through each phase of marketing and business development strategies by the application of scientific marketing principles to create innovative and practical solutions to the challenges facing organizations in this rapidly changing market. Following his graduation from Stonehill College, Irving began his career as a respiratory therapist for New England Baptist and Massachusetts General Hospitals where he rapidly established himself as an early pioneer in the respiratory care field. While President of the American Respiratory Therapy Foundation and an industry representative in Washington DC, he helped to write national respiratory therapist licensing guidelines. Branching out into other areas, Irving developed NCME, the largest national network of medical educational videotapes, and he founded Amcare Medical Services, which became the largest home healthcare company in New England. His career quickly moved to the senior executive level. He gained experience as the CEO of home health for a regional system and then as the Director of Marketing for a national network of subacute facilities, winning two national awards for marketing campaigns. After working as National Vice President for Rehabilitation for the largest home health care company in the United States, Irving established Stackpole & Associates in 1991, applying his skills for the direct benefit of client organizations. Irving is a popular speaker addressing topics related to market research and sales training. He has addressed audiences at national conferences such as the American Health Care Association, the American Society of Consultant Pharmacists, and others. Many clients retain his services to conduct training programs specifically designed to meet the client’s individual needs.

“On October 3, 2008, Irving Stackpole gave the closing keynote presentation to the Annual Meeting of the Case Management Society of New England (CMSNE). The presentation entitled, “When Weebles Don’t Wobble: The Case Managers’ Conundrum” focused on the professional and personal challenges faced by case managers in today’s healthcare and human services environments.” To view presentation slides click on this link:

http://stackpoleassociates.com/resources/presentations/leadership-10-3-08.pdf

Ross D. Zafonte, DO Vice President of Medical Affairs and Chair of the Dept. of PMR at Harvard Medical School. Dr. Zafonte came to Spaulding and Harvard Medical School after a distinguished career at the University of Pittsburgh, where he served as Professor and Chair of the Department of Physical Medicine and Rehabilitation at the University of Pittsburgh School of Medicine, and as Vice President of Clinical Rehabilitation Services for the University of Pittsburgh Medical Center. In addition to his leadership roles at the University of Pittsburgh, Dr. Zafonte maintained a clinical practice in which he cared for patients with a wide variety of disabilities, including traumatic brain injuries, spinal cord injuries, multiple sclerosis, compressive neuropathies, spasticity, and post concussive musculoskeletal conditions. Professor, Department of Physical Medicine and Rehabilitation, Harvard Medical School Dr. Zafonte has broad experience in research as the principal investigator in a number of studies involving rehabilitation for traumatic brain injuries, an area in which he has a special interest. His work has been funded by the National Institutes of Health, the U.S. Centers for Disease Control, and the National Institute on Disability and Rehabilitation. Dr. Zafonte is the author of numerous publications about traumatic brain injuries and other rehabilitation topics. Dr. Zafonte has served as an editor of several successful textbooks on rehabilitation, and has given more than 100 national and international presentations on topics in the field of rehabilitation. He is a journal reviewer for the Archives of Physical Medicine and Rehabilitation, American Journal of Physical Medicine and Rehabilitation, and the Journal of Head Trauma Rehabilitation, of which he serves on the editorial board.

Hotel Accommodations

A block of rooms has been reserved at the Hilton Garden Inn, 35 Major Taylor Blvd., Worcester, MA, located adjacent to the DCU Center. Plan early make your hotel reservations NOW to be guaranteed an overnight room. Make reservations by calling the Hilton Garden Inn at 508-753-5700 and request the special Case Management/CMSNE rate of $149 single or double per night. The overnight parking is $9.95 per vehicle, per night valet or self.

For more information on the hotel visit: Hilton Garden Inn

Looking for additional information in regards to dining and events in the Worcester area? Visit: Destination Worcester Website

Conference Location

                              DCU Center
                        50 Foster Street
                        Worcester, MA 01608
                        Website: http://www.dcucenter.com/

Directions to DCU Center http://www.dcucenter.com/directions.php

http://www.dcucenter.com/directions.php

Looking for additional information in regards to dining and events in the Worcester area? Visit: Destination Worcester Website

* This year's conference logo has been generously provided by CMSA and is being utilized in cooperation with 2008 Case Management Week Celebrations

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