CMSNE 2024 Building Strategies for Success Conference
Innovative Approaches to Case Management: The 4 ‘C’s’ of Capacity, Complex Cases, Critical Conversations & Caregiver Support
Saturday, September 21, 2024 – 8:00 AM – 1:30 PM
Virtual Webinar – Zoom

OVERALL CONFERENCE PURPOSE STATEMENT

Case managers are at the forefront of a patient’s transition across the healthcare continuum. There are many challenges we encounter within our complex medical and social cases compounded by a patient’s inability to access healthcare resources, make healthcare decisions due to cultural influences and the unpreparedness of their caregivers to provide support. The work of a case manager is often like a puzzle requiring innovative and creative solutions to successfully transition patients to next level of care.

 This conference will provide you with techniques to manage a complex medical case, and offer an important understanding of how to assess capacity for decision making by the patient.   Further discussion explains an understanding on how a patient and their family’s cultural spirituality can impact their health, care choices and ultimately the care delivery.   Lastly, the discussion emphasizes the necessity to assess the caregiver, and to assure the optimal level of care for the patient within the care plan.  We will equip you with the practical techniques, tools, and strategies for effectively managing your cases. You will gain a comprehensive understanding of capacity assessment in healthcare decision-making and learn to consider the social determinants of health, culture, spirituality, and a caregivers’ need for support. Addressing these complex issues support you to elevate your practice and obtain more successful outcomes.  Join us for this valuable educational opportunity!

OVERALL CONFERENCE LEARNING OBJECTIVES
Upon completion of this conference the attendees will be able to:

  • Learn specific techniques to efficiently plan, develop & evaluate complex cases in case management
  • Discuss different types of capacity and the tools available to ensure that work with impaired clients is informed by both medical and ethical considerations.
  • Cite how spiritual influences and critical conversations may impact an individual’s health, care choices and care delivery.
  • Discuss the importance of caregiver risk assessment when developing client care plans.

CONFERENCE SCHEDULE

8:00 A Opening Remarks/Welcome
8:10 A Session I – Innovations in Complex Case Management
Trancy Escobar, Executive Director of Complex Care at MGB
Sheridan Bergdorf, LSW, CCM, Social Worker and Director of Complex Care at the Brigham
9:40 A Session II -Spirituality in Healthcare: A Primer for Case Managers
Elaine Bruner, MSN, CMGT-BC, Nurse Case Manager, AD/WII, NSWDG
11:00 A Session III – Navigating Caregiver Support:
From Benefits to Assessment for Improved Outcomes on Complex Cases
Sara MacDonald, RN, CCM, CPC, Chief Operating Officer, Family First
Kerri Sennott, RN, ACM-RN, Clinical Manager at Family First
12:15 P Session IV – Assessing your Client’s Capacity for Informed Decision-Making
Rebecca Wershba, PhD, Neuropsychologist, Boston Metro Neuropsychology, PC
1:30 P Closing Remarks

REGISTRATION
$60 CMSNE members
$70 CMSA members not part of CMSA
$80 non-members
Full day conference registration will offer 5 RN, CCM  & SW credits

 

Register Online here
Download Flyer
Trancy Escobar, Executive Director
Complex Care at MGB
Sheridan Bergdorf, LSW, CCM,
SW & Director of Complex Care, Brigham
Session I – Innovations for Complex Case Management

This session will create a framework for case managers and healthcare professionals on how to drive innovation in managing complex patient cases.  To do so by enhancing patient outcomes by fostering seamless collaboration among multidisciplinary teams, ensuring effective coordination of resources and services, maintaining clear and consistent communication with all stakeholders and delivering comprehensive care tailored to the individual needs of complex cases.   Key highlights for all: focus on elements that contributes to modernized strategy and innovation in the following areas of the healthcare landscape:  capacity management, complex care, care giver support and critical conversations that lead to actionable strategies.  These elements are essential and interdependent on achieving optimized resource allocation, improved patient outcomes and successful case management outcomes across the continuum of care.

Elaine Bruner, MSN, CMGT-BC
Nurse Case Manager, AD/WII, NSWDG

Session II – Spirituality in Healthcare: A Primer for Case Managers
How do we address spiritual influences that may impact an individual’s health, care choices and care delivery? Case managers acknowledge that person-centered care includes multicultural, religious, and spiritual factors. How comfortable are you assessing a person’s spirituality beyond “checking the box for religious preference” on an intake or admission assessment?  The “why” behind spirituality assessment is outlined in our professional organizations, Joint Commission, and other key case management partners. Join this critical conversation offering an overview of the essential role of spirituality in healthcare; essential definitions; assessment tools and practical applications for asking hard questions.

Kerri Sennott, RN, ACM-RN
Clinical Manager at Family First

Session III – Navigating Caregiver Support: From Benefits to Assessment for Improved Outcomes on Complex Cases

Discover the pivotal role of caregiver support in our latest presentation.  Learn why engaging caregivers is crucial for patient outcomes, explore the benefits available to them, and understand how these can enhance care. We’ll also guide you through a mini caregiver assessment to tailor support for complex cases. Join us to empower caregivers with the tools and recognition they deserve, ultimately leading to better healthcare experiences for all.

 


Session IV – Assessing your Client’s Capacity for Informed Decision-Making
This session will provide information about factors that can impact your client’s ability to make informed decisions, including neurological and environmental factors. It will focus on different types of capacities and provide tools for you to ensure that your work with cognitively impaired clients is informed by ethical considerations. 

 



Conference Sponsors/Exhibitors

Special thanks and appreciation to conference exhibitor sponsors, their support has allowed CMSNE the opportunity to bring a quality educational program to our membership.  Acceptance of support from these sponsors in no way implies endorsement of their products and/or services by CMSNE or the program’s accreditation agencies.

2024 Sponsor Agreement  Spaces are limited to 7 slots

Conference Planning Committee

Nancy Benoit, RN, CRRN, CCM- Conference Chair
Rebecca Brewer, RN, BSN, CHPN, CCM
Liz Castellucci RN, MSN Ed., CCM, CCDS, DNP Candidate
June Stark, RN, BSN, MEd

IMPORTANT Registration Policy Information

By registering for this event, the attendee understands that CMSNE has researched, and is following the latest recommendations for crowd safety. The attendee understands that their participation in this event is voluntary, but compliance with the stated safety practices is required, to assure their attendance. They understand that failing to comply with the stated safety practices can impact their health and the health of other attendees. Further, they understand that CMSNE is not responsible for their actions, or the actions of their fellow attendees, and therefor is not responsible or liable for the transmission of any pathogen or any expenses related to testing or treating any subsequent exposure or illness.

General Chapter Event Registration Refund Policy
The following policy applies to all events:
• Registration can be transferred to another person if requested in writing by e-mail to CMSNE@CMSNE.org by the original registrant at least one week before the event.
• All refunds are subject to a 10% administrative fee. If canceled up to 7 days before the event, 100% of the registration fee (less the administrative fee) will be refunded.
• If canceled less than 7 days before the event no refund is available.
• No refund is given for a cancellation on the day of the program or post event.

On the day of the event
• No refund will be offered at the venue if the attendee answers “Yes” to any of the screening questions.