Download the March/April CMSNE newsletter here.

Get Involved in a Research Study
The Experiences of Nurse Case Managers Regarding Moral Distress

Jennifer Amadon, DNP(c), MSN, RN, CNE, a doctoral student at Regis College and CMSA/CMSNE member, has had her research proposal approved, focusing on Moral Distress and the Nurse Case Manager working in the hospital setting.

  • The purpose of this research study is to understand the phenomenon of moral distress in the role of the Nurse Case Manager through in-depth interviews with Nurse Case Managers who work in acute care organizations; and to develop an educational program based on the literature and what Nurse Case Managers believe is important to include in an educational program regarding moral distress.

For more information, please contact Jennifer at Jennifer.amadon@regiscollege.edu



Wednesday, May 6, 2020
Celebrate National Nurses Day

What gifts we are given in our chosen profession!! We have limitless professional opportunities. Some thrive working in exceedingly challenging environments while others are content with a less intense milieu. We are offered the precious privileges of welcoming new life into the world, or easing the peaceful transition to the next. We ease pain and provide solace. We are educators, advocates, counselors for our patients and we are managers, mentors and cheerleaders for each other. We are the voice of the silent and the might of the weak. We are fortunate to nurture, encourage, empathize, rejoice and grieve. We are witness to our patient’s most vulnerable moments and offered the opportunity to share in their successes. We provide support to those in unbearable situations. A shoulder, a hand, kind words, hugs. Gifts. Given and received.

During this challenging time, please stay safe, healthy, informed, positive and strong.

Thank you for all you do.   Happy Nurses Day from your friends and colleagues at CMSNE.

Douglas Cushman, RN, CCM
CMSNE President, 2019-21

P.S. Next year, we better get a whole month.


Dear Colleagues,

I am writing to you during these difficult times, to let you know that we continue to support you in your professional lives and offer you encouragement as we endure this pandemic. None of us is unaffected by this, as we are all likely feeling isolated from our loved ones and unable to help those in need, as is our nature. “Helpless” is not an adjective Case Managers are accustomed to so it is doubly difficult for us to experience.

To those of you who have been personally touched by Covid-19, we wish you a speedy recovery. To those who may have lost friends or family members to this horrible illness we offer our condolences.

The Case Management Society of New England is not immune from the effects of this pandemic. We recently had to cancel the Building Strategies for Success conference due to the imposed state of emergency in MA. As a result, CMSNE has taken a considerable financial hit due to the loss of revenue and money that we forfeited as a result of the late cancellation. Our priority at the time was maintaining the health and safety of our registered attendees and sponsors and, though we had no choice in cancelling the event, we will struggle to regain our financial stability and rebuild relationships with our sponsors. Unfortunately, we are unable to file a claim with our insurance carrier to recoup lost revenue, as this scenario does not qualify for coverage under our policy.

Currently, planning of most future events is on hold as we await the outcome of this disaster. We have taken several measures to limit expenses and minimize any further financial impact. With the reduced activity, we have asked Maureen Ferguson, our Executive Director to take a half-time furlough. As a result of this, office hours are reduced. Please continue to contact the office with any questions or needs, but understand that your response may be slightly delayed.

We are exploring the possibility of offering remote learning experiences and are working with sponsors to see if this is feasible and desired by our membership.

Also, our annual conference, scheduled for October 12 and 13 in Southbridge MA is still in the works. The committee continues to move forward in planning this and it promises to be a great conference. Currently, the committee is accepting submissions for speakers and the “Call for Papers” application is available through our website: https://www.cmsne.org/2020-call-for-papers/ . Please consider submitting to be a presenter at our conference. You have knowledge and expertise that is invaluable to your fellow Case Managers.

I want to remind you that our nominations for Board seats is open with our election to take place this summer. We are currently seeking nominations for President-elect, Treasurer, Directors-at-large and state Extension co-chairs. Our organization is only as successful as our board and membership make it. You have unique perspectives, experience, opinions and ideas that add value to what we can offer to our membership.

If a Board position isn’t your thing, please consider volunteering to be on a committee. Time-limited, focused work to accomplish the goals of the committee. Support and mentoring are priorities and we will never ask you to do something you are not comfortable doing. We make the work fun and easy to fit into your busy schedule. Contact any of the Board members or Maureen at the CMSNE office if you have questions.

Our recent celebrations of Passover and Easter offer us the renewal of hope and inspiration to continue on our individual journeys with humility and conviction. Though these times can be rife with clichés, we want to remind you that we will get through this and be stronger for it. We will continue to move forward to recover from this as an organization and thank you for your support.

Douglas Cushman, RN, CCM
CMSNE President, 2019-21

Congratulations to CMSNE 2019 Case Manager of Year
and Award of Service Excellence Recipients

Case Manager of the Year
Douglas “Doug” Cushman, RN, CCM
Award of Service Excellence Recipient
Liane “Lee” Stressenger, RN, BS, CCM

Congratulations to CMSNE Annual Conference
Exhibitor Booth Winners

1st Prize Winner - Vibra Hospital2nd Prize Winner - Care Dimensions

Click on State Case Management Week Proclamation
todownload for your workplace.

2019 VT CM Week Proclamation


2019 MA CM Week Proclamation


2019 NH CM Week Proclamation


2019 ME CM Letter



CMSA and CCMC Announce Collaboration

The Commission for Case Manager Certification (CCMC) and the Case Management Society of America (CMSA) announced an agreement today to work collaboratively to promote case manager professional development. CMSA will promote and support the CCM certification and, in turn, CCMC will promote and support membership in CMSA’s case management association. Under the agreement, CMSA members will receive a 20 percent discount when applying for the CCM as well as upon renewal. Those who hold the CCM certification will receive a 20 percent discount for CMSA membership.   Watch a video on new collaboration effort.
To receive discount contact member services at either of the organizations so that the discount is reflected on your renewal invoice.