Case Management Strong – New Beginnings

Save the Date
CMSNE 2022 Building Strategies for Success Conference
Wednesday, May 4, 2022 – In person – 8 AM – 4 PM

Granite Links Golf Course, Quincy, MA

Case Managers demonstrate resilience every day; the capacity to recover quickly from adversities, toughness and strength of character with the ability to become strong, healthy and successful.  These past two years have tested all of us and we continue to strive to be the best that we can be in the face of commonplace daily verbal or behavioral indignities and healthcare challenges.

Upon completion of the conference the attendees will have the knowledge to be able to:

  • List the different approaches to mindfulness
  • Outline how positive emotions can lead to better health & success
  • Define & recognize microaggressions
  • Demonstrate how to apply appropriate tools to negotiate microaggressions

This event will feature two interactive sessions:

Morning Session:

Will be presented by Debbie Lyn Toomey, MSN, RN, CIPP, FIEL, Health & Happiness specialist will speaker to Resilience: Stronger You   The COVID-19 pandemic turned the world upside down and tested our patience, productivity, and inner resolve. As global restoration and rebounding occurs, it’s time to do the same by cultivating proven and practical skills that can strengthen your resilience. The Resilience: Stronger You program is grounded in the fields of positive psychology, mindfulness, and sleep. It is for case managers committed to providing top-notch care with a heart-centered approach to their clients. A new era of innovative, optimum, and compassionate care awaits, and a stronger version of you will be a part of it.

Afternoon session:

Will be presented by Michael Nordé, MSW, LICSW, Patient Advocate Coordinator, VA Providence Healthcare System will speak on How to Recognize and Navigate Workplace Microaggressions.  Microaggression is a term used for brief and commonplace daily verbal or behavioral indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative attitudes toward stigmatized or culturally marginalized groups. The difference between microaggressions and overt discrimination or macroaggressions, is that people who commit microaggressions might not even be aware of them.  It is important for health care providers to be aware of this issue because it impacts patients and providers alike. Providers need to be able to define and recognize microaggressions to manage their own feelings that may be evoked, as well as those of the Healthcare workers we work with. Providers need to be able to set goals and apply appropriate tools when faced with and navigating microaggressions.

Registration fees:

$125 CMSNE members, $165 non-members.  The program will offer 6 RN, CCM & SW credits.   Onsite exhibitor opportunities available.

Registration and exhibitor sponsor information available on chapter website

Conference Sponsors

Special thanks and appreciation to conference exhibitor sponsors, their support has allowed CMSNE the opportunity to bring a quality educational program to our membership.  Acceptance of support from these sponsors in no way implies endorsement of their products and/or services by CMSNE or the program’s accreditation agencies.



Session Speakers





Debbie Lyn Toomey, MSN, RN, CIPP

Debbie values health and happiness. As a nurse of over 30 years, she has witnessed the negative effects of stress and burnout on her patients’ and colleagues’ health and well-being. To promote the importance of applying simple yet powerful resiliency tools, Debbie founded Ultimate Healing Journey, LLC as a way to educate and train people on how to access their inner physician to feel at their best – anywhere and anytime. Debbie’s unique and engaging programs boost positivity, increase productivity, and enhance performance. Her attendees come away feeling energized, inspired, and happy from learning practical skills that they can use immediately.

Debbie’s extensive integrative health and wellness background includes being an author, Laughter Yoga® leader, Divine Sleep ® Yoga Nidra leader, Positive Psychology coach, Mindfulness educator, and so much more. As a professional speaker and trainer, Debbie has been invited to present at New England area hospitals, local and national conferences, schools, and universities.

Debbie’s book, The Happiness Result: More time, More health, More love, More success, has helped everyone from high school-aged students to organizational leaders to live a life with passion, positivity, and purpose. Since 2018, Pelham High School, NH has used The Happiness Result, in its Managing the Mind class. The course’s teacher reports that her students have benefitted personally from applying the topics learned from the book.





Michael Nordé, MSW, LICSW is Licensed Clinical Social Worker (LICSW) and activist on matters of race, diversity and gender equality. While earning his graduate degree from Rhode Island College (RIC), he interned on the Providence VA Medical Center’s inpatient psychiatric unit. Upon graduation he accepted the position as case manager on their inpatient medical unit. During that time he participated in two research studies which focused on suicidal ideation resulting from combat trauma.

In 2017 Michael was bestowed the Alumni of The Year Award from the School of Social Work (SSW). That same year he joined their Diversity Task Force. Their mission is to change the “face” of social work in Rhode Island by diversifying RICs student body, providing support for students of color, advocating for systemic changes within the School of Social Work and creating a perpetual scholarship.

At a young age Michael became acutely aware of social inequities when his family stood as the first of color in a town whose population exceeded 10,000. Today he facilitates Diversity Trainings as part of personal development seminars.

In 2020 the PVAMC recognized Michael for his contribution to the African American Special Emphasis Program in promoting diversity and cultural awareness during the Dr. Martin Luther King Jr. holiday observance.

In 2021 Michael was promoted to the position of Patient Advocate Coordinator and named Social Worker of the Year.

Conference Planning Committee

Nancy Benoit, RN, CCM – Chair
Liz Castellucci, BSN-RN, MSN Ed
Jessica Farman, OT, CCM
Shahzina Karim, BSW, MSW, LICSW, CCM
Karen Mackey, BSW, MBA
June Stark, RN, BSN, MEd

IMPORTANT Registration Policy Information

By registering for this event, the attendee understands that CMSNE has researched, and is following the latest recommendations for crowd safety. The attendee understands that their participation in this event is voluntary, but compliance with the stated safety practices is required, to assure their attendance. They understand that failing to comply with the stated safety practices can impact their health and the health of other attendees. Further, they understand that CMSNE is not responsible for their actions, or the actions of their fellow attendees, and therefor is not responsible or liable for the transmission of any pathogen or any expenses related to testing or treating any subsequent exposure or illness.

General Chapter Event Registration Refund Policy
The following policy applies to all events:
• Registration can be transferred to another person if requested in writing by e-mail to by the original registrant at least one week before the event.
• All refunds are subject to a 10% administrative fee. If canceled up to 7 days before the event, 100% of the registration fee (less the administrative fee) will be refunded.
• If canceled less than 7 days before the event, 50% of the registration fee (less the administrative fee) will be refunded.
• No refund is given for a cancellation on the day of the program or post event.

On the day of the event
• No refund will be offered at the venue if the attendee answers “Yes” to any of the screening questions.