CMSNE 2025 New Hampshire Conference
A Case Manager’s View: A Window into Global Healthcare Challenges
Friday, November 7, 2025     8:00 AM – 4:00 PM
St. Anselm College, Manchester, NH
6 RN, SW & CCM credits anticipated

Overall Conference Purpose Statement

This conference will examine the impact of cultural, economic, and environmental factors on healthcare decisions and delivery on a global level. Speakers will share firsthand experiences from working with marginalized and at-risk populations in Tanzania, Honduras, Taiwan, and Veterans in the United States, offering valuable insights into the unique challenges faced in diverse healthcare settings.

 Overall Conference Objectives:

  • Discuss global health principles and practices utilized in hands-on medical mission work in Honduras and Tanzania, demonstrating cultural competence, adaptability in resource-limited settings, and the ability to address diverse healthcare needs in these regions.
  • Discuss barriers and complications associated with working with marginalized and/or at-risk populations.
  • Describe how Taiwanese culture influences healthcare practice and decisions.
  • Identify resources available to NH at risk veterans and their families for housing services and suicide prevention.

    Registration fees:
    6 RN, SW and CCM Credits

    Registration:  EARLY BIRD SAVE $10 until 10/17/25
    $130 CMSNE member, $175 non-member,
    AFTER 10/17/25 $140 CMSNE member, $185 non-member
    Virtual Registration  CMSNE member $100, Non-member $120
    Onsite registration includes continental breakfast, lunch and coffee breaks

    Registration and exhibitor sponsor information available on chapter website https://www.cmsne.org/chapt-events/

    Register Online here

    Session I
    Orthopedic Surgery in Honduras:
    Clinical Practice, Culture, and Healthcare Overview
    Dr. Matthew Wilkening, NHOC
    Learning Objectives
    Upon completion of this session the attendee will be able to:
    – Identify common orthopedic conditions and surgical procedures performed in Honduras.
    – Examine the challenges and opportunities of providing orthopedic surgical care in a resource-limited healthcare system.
    – Discuss the cultural factors that influence patient care, communication, and surgical outcomes in Honduras.

    Andrea Lynn May, JD, BS

    Maureen Moreau

    Session II
    Hope on the Horizon: A Guide to Veteran Crisis Prevention and Homelessness
    Andrea Lynn May, JD, BS, Homeless Veterans Reintegration Program Manager
    and Maureen Moreau, Sargent Fox Suicide Prevention Grant, Harbor Care
    Learning Objectives
    Upon completion of this session the attendee will be able to:
    – Discuss the issues related to reintegration of homeless Veterans into the community.
    – Cite eligibility requirements for Supportive Services for Veteran Families (SSVF).
    – Identify resources and strategies for crisis prevention related to Veterans and their families.
    Sue Fetzer, RN, PhD
    Session III
    Understanding Taiwan: Cultural, Medical, and Educational Perspectives
    Sue Fetzer, RN, PhD, Professor Emerita, University of New Hampshire
    Learning Objectives
    Upon completion of this session the attendee will be able to:
    – Describe key aspects of Taiwanese culture that influence daily living and professional interactions.
    – Explain the structure and functioning of Taiwan’s healthcare system.
    – Discuss the characteristics of Taiwan’s educational system and how it compares with the U.S. system.
    – Analyze examples from Dr. Fetzer’s teaching experience to understand cultural and systemic differences in practice.
    – Apply principles of cultural awareness to improve cross-cultural communication and collaboration.

    Session IV
    Medical Mission Work in Tanzania:
    Clinical Insights and Global Healthcare Perspectives
    Dr. Kathleen Hogan, NHOC
    Learning Objectives
    Upon completion of this session the attendee will be able to:
    – Identify common medical conditions and clinical challenges encountered during mission work in Tanzania.
    – Review key anatomical and clinical considerations relevant to surgical and medical cases treated in Tanzania.
    – Compare the healthcare delivery systems and cultural factors influencing patient care in Tanzania.

    Conference Planning Committee

     Ellen Rearick, PhD, RN, CCM, Conference Chair
    Audrey Sefakis, RN, BSN, CCM
    Tammy McCauley-Masse, BSN, RN, CRRN, CCM, CMGT-BC
    Karen Mackey, BSW, MBA


    Conference Sponsors/Exhibitors

    Special thanks and appreciation to conference exhibitor sponsors, their support has allowed CMSNE the opportunity to bring a quality educational program to our membership.  Acceptance of support from these sponsors in no way implies endorsement of their products and/or services by CMSNE or the program’s accreditation agencies.

    IMPORTANT Registration Policy Information

    By registering for this event, the attendee understands that CMSNE has researched, and is following the latest recommendations for crowd safety. The attendee understands that their participation in this event is voluntary, but compliance with the stated safety practices is required, to assure their attendance. They understand that failing to comply with the stated safety practices can impact their health and the health of other attendees. Further, they understand that CMSNE is not responsible for their actions, or the actions of their fellow attendees, and therefor is not responsible or liable for the transmission of any pathogen or any expenses related to testing or treating any subsequent exposure or illness.

    General Chapter Event Registration Refund Policy
    The following policy applies to all events:
    • Registration can be transferred to another person if requested in writing by e-mail to CMSNE@CMSNE.org by the original registrant at least one week before the event.
    • All refunds are subject to a 10% administrative fee. If canceled up to 7 days before the event, 100% of the registration fee (less the administrative fee) will be refunded.
    • If canceled less than 7 days before the event no refund is available.
    • No refund is given for a cancellation on the day of the program or post event.

    On the day of the event
    • No refund will be offered at the venue if the attendee answers “Yes” to any of the screening questions.