Dr. David Dolan, MD, MHCM
Medical Director, Pharmacy and Appeals
Point32Health
Session I – All you need to know about GLP-1’s
GLP-1 receptor agonists have emerged as a transformative—yet complex—frontier in the treatment of obesity and chronic conditions. This session provides a comprehensive deep dive into the “Balancing Act” case managers face when navigating the clinical benefits, high costs, and coverage hurdles associated with these medications.
Participants will explore the current GLP-1 landscape, moving beyond the headlines to understand the clinical mechanisms and the long-term implications of sustained therapy. We will candidly discuss the ripple effects of non-coverage, examining how lack of access exacerbates the burden of obesity and complicates the management of co-morbid chronic diseases.
Transitioning Service Members, New Veterans,
Veteran new to the VA and Point of Entry into VA Health Care System
This program is designed to support transitioning service members, newly separated veterans, and veterans who are new to the VA system by providing clear guidance on how to access and navigate the Veterans Health Administration (VHA). The session aims to improve awareness of available services, streamline entry into care, and ensure veterans are connected to the appropriate resources for their healthcare and benefits needs.
Emily Navetta
Director, Operations Program Management
Point32Health
Session III – Making America Healthy Again? Risks to Long Term Services and Supports
Changes in health care delivery methodology and guidance under the Trump Administration have demonstrated a dramatic shift away from evidence-based models. The landscape in Long term Services and Supports (LTSS) and Home and Community Based Services (HCBS)- including such support programs as the Community Partners, PACE, PCA, AFC, and Adult Day Care, have been among the most impacted. Reductions in Medicaid funding, manifested through roster reductions and back to work requirements, have disrupted coverage and service eligibility, with long term consequences expected. Providers face significant cutes in Medicare reimbursement; these cuts, in conjunction with a moratorium on staffing requirements in the One Big Beautiful Bill Act of 2025 (OBBBA) pose a dangerous combination for patients. States will become increasingly responsible for the health and well-being of their citizens, leading to disparate health outcomes and few universally accepted sciences supported standards of care. Our community must align to get through these troubled times and prepare for the repair work of the future.
Volatile, Uncertain, Complex and Ambiguous
In an era defined by VUCA (Volatility, Uncertainty, Complexity, and Ambiguity), healthcare professionals face a landscape that is more diverse, dynamic, and interconnected—yet far less predictable—than ever before. Originally introduced by the U.S. Army War College in 1987 and adopted into strategic leadership circles in 2002, the VUCA framework is essential for modern decision-making and risk management.
This educational program bridges the gap between high-level strategic concepts and frontline clinical practice.
Karen Coish Mackey, BSW, MBA
Tammy J. McCauley-Masse, BSN RN CRRN CCM CMGT-BC
Ellen Rearick CCM, PhD, RN
Audrey Sefakis, RN, BSN, CCM
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