CMSNE 2026 Spring Conference
The Balancing Act …
Case Managers Juggling the Current Healthcare System
Friday, April 24, 2026 8:00 AM – 3:30 PM
Canton, MA
5 RN, SW & CCM credits 

Overall Conference Purpose Statement

Balancing the Healthcare Changes in a Continuously Evolving Landscape will provide healthcare and case management professionals with practical professional and personal tools, which are designed to help navigate today’s rapidly changing environment.

The program will focus on the evolving role of case managers. It will explore the current challenges with reimbursement for GLP-1 treatment. It will also examine the impact of VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) on healthcare delivery and discuss Veterans in the community, the VA healthcare system, and access to available VA services. In addition, the program will discuss the national movement toward “Making America Healthy Again,” including the potential impact, opportunities, and risks this focus may pose for healthcare and support service systems.

Participants will leave with actionable strategies to remain resilient, collaborative, and effective within today’s healthcare system.

 Overall Conference Learning Objectives

Upon completion of this conference the attendees will be able to:

  • Discuss the current status of GLP-1 therapy and ways to address challenges with coverage
  • Identify current challenges within the governmental healthcare program and the impact it has on the dually-enrolled (Medicare and Medicaid) population
  • Recognize the risks of not embracing change in professional practice in a VUCA world.
  • Examine Veterans Affairs (VA) and access to resources, identifying opportunities for improved coordination and navigation of services for the Veteran.

REGISTER EARLY AND SAVE $10
IN-PERSON EARLY BIRD REGISTRATION
Until 4/1/26 Member $125, Non-member $170
After 4/1/26 Member $135, Non-member $180

VIRTUAL REGISTRATION
Member $90, Non-member $135

For student or group rate discount contact the chapter office

Registration includes continental breakfast, lunch and coffee breaks
5 RN, SW & CCM credits 

Dr. David Dolan, MD, MHCM
Medical Director, Pharmacy and Appeals
Point32Health

Session I – All you need to know about GLP-1’s

In the rapidly shifting landscape of modern healthcare, GLP-1 receptor agonists have emerged as a transformative—yet complex—frontier in the treatment of obesity and chronic conditions. This session provides a comprehensive deep dive into the “Balancing Act” case managers face when navigating the clinical benefits, high costs, and coverage hurdles associated with these medications.

Participants will explore the current GLP-1 landscape, moving beyond the headlines to understand the clinical mechanisms and the long-term implications of sustained therapy. We will candidly discuss the ripple effects of non-coverage, examining how lack of access exacerbates the burden of obesity and complicates the management of co-morbid chronic diseases.


 

Jeremiah Elsinger MSM
Clinical Social Worker
VA Boston Healthcare

Session II 

Emily Navetta
Director, Operations Program Management
Point32Health

 

Session III – Making America Healthy Again? Risks to Long Term Services and Supports

Changes in health care delivery methodology and guidance under the Trump Administration have demonstrated a dramatic shift away from evidence-based models. The landscape in Long term Services and Supports (LTSS) and Home and Community Based Services (HCBS)- including such support programs as the Community Partners, PACE, PCA, AFC, and Adult Day Care, have been among the most impacted. Reductions in Medicaid funding, manifested through roster reductions and back to work requirements, have disrupted coverage and service eligibility, with long term consequences expected. Providers face significant cutes in Medicare reimbursement; these cuts, in conjunction with a moratorium on staffing requirements in the One Big Beautiful Bill Act of 2025 (OBBBA) pose a dangerous combination for patients. States will become increasingly responsible for the health and well-being of their citizens, leading to disparate health outcomes and few universally accepted sciences supported standards of care. Our community must align to get through these troubled times and prepare for the repair work of the future.



Laura Ostrowsky, Subject Matter Expert
Session IV – Case Management in a VUCA World:
Volatile, Uncertain, Complex and Ambiguous

In an era defined by VUCA (Volatility, Uncertainty, Complexity, and Ambiguity), healthcare professionals face a landscape that is more diverse, dynamic, and interconnected—yet far less predictable—than ever before. Originally introduced by the U.S. Army War College in 1987 and adopted into strategic leadership circles in 2002, the VUCA framework is essential for modern decision-making and risk management.

This educational program bridges the gap between high-level strategic concepts and frontline clinical practice. 


Conference Sponsors/Exhibitors

Special thanks and appreciation to conference exhibitor sponsors, their support has allowed CMSNE the opportunity to bring a quality educational program to our membership.  Acceptance of support from these sponsors in no way implies endorsement of their products and/or services by CMSNE or the program’s accreditation agencies.

Conference Planning Committee
Karen Coish Mackey, BSW, MBA
Tammy J. McCauley-Masse, BSN RN CRRN CCM CMGT-BC
Ellen Rearick CCM, PhD, RN
Audrey Sefakis, RN, BSN, CCM

Hotel Accommodations
No special arrangements have been made for overnight accommodation for this conference.    There are hotels located in close proximity to the event site.

Hilton Garden Inn Boston Canton    110 Royall St, Canton, MA 02021  (781) 828-3600

Homewood Suites by Hilton Boston/Canton, MA    50 Royall St, Canton, MA 02021  (781) 828-4700

 

IMPORTANT Registration Policy Information

By registering for this event, the attendee understands that CMSNE has researched, and is following the latest recommendations for crowd safety. The attendee understands that their participation in this event is voluntary, but compliance with the stated safety practices is required, to assure their attendance. They understand that failing to comply with the stated safety practices can impact their health and the health of other attendees. Further, they understand that CMSNE is not responsible for their actions, or the actions of their fellow attendees, and therefor is not responsible or liable for the transmission of any pathogen or any expenses related to testing or treating any subsequent exposure or illness.

General Chapter Event Registration Refund Policy
The following policy applies to all events:
• Registration can be transferred to another person if requested in writing by e-mail to CMSNE@CMSNE.org by the original registrant at least one week before the event.
• All refunds are subject to a 10% administrative fee. If canceled up to 7 days before the event, 100% of the registration fee (less the administrative fee) will be refunded.
If canceled less than 7 days before the event no refund is available.
• No refund is given for a cancellation on the day of the program or post event.

On the day of the event
• No refund will be offered at the venue if the attendee answers “Yes” to any of the screening questions.